Privacy Policy | Pro Nurses Nearby

How We Collect and Use Your Information

To deliver tailored services and enhance your experience, we collect different types of personal and usage data. This may include your name, contact details, professional background, and any additional information you voluntarily share. We also track how you use our platform such as the pages you visit, searches you perform, and features you interact with.

We may combine this data with insights from external partners to better understand your preferences and personalize the content and functionality we offer. In some cases, your information may be anonymized or aggregated so that it cannot be traced back to you. This non-identifiable data is used for improving our services, conducting analysis, and supporting marketing efforts.

Use of Non-Personal and Aggregated Data

We may collect and use non-personally identifiable information, such as statistical or demographic data, referred to as “Aggregated Data.” While this data may originate from Personal Information, it cannot be used to identify you directly or indirectly. For example, we might analyze usage patterns to determine how many users access a specific feature on our platform.

In cases where we are legally or contractually required to collect certain Personal Information and you fail to provide it, we may be unable to proceed with services or obligations under our agreement. You acknowledge that such failure could result in cancellation or delay of services and accept this as part of the service terms.

Methods We Use to Collect Your Data

We collect your Personal Data using multiple approaches:

While you interact with our website, we may automatically gather Technical and Usage Data, such as your device information, browser type, and interaction patterns. This is collected using tools like cookies, tracking scripts, and server logs. If you access other websites that use our tracking technologies, we may also collect relevant Technical Data during that activity. You can find more details in the “Cookies and Similar Technologies” section of this policy.
We also receive information from third-party sources, such as analytics providers or data partners. These sources may provide us with Technical and Usage Data or Business Information that complements or verifies what you have submitted. In some cases, we may even collect information about individuals who haven't signed up for our services.
When we act as a service provider to our clients, we process Personal Data strictly based on their instructions. We do not have a direct relationship with the individuals whose data we manage in such instances.

If you want to access, correct, or delete any Personal Data handled in these circumstances, we will direct you to the client who controls your data. In special cases, we may step in to assist with your request as needed.

Ways We Use Your Personal Data

We rely on your personal data for several critical purposes:

To provide the services you request, we must process your personal data. This may involve sharing information with trusted third-party vendors, partners, or service providers. Without it, we are unable to deliver those services to you.
If you contact us with a question, issue, or complaint, we use your data to respond appropriately and ensure a positive experience. Your details are essential for us to offer timely support.
We use your data to prevent, detect, and address any activities that breach our terms, involve fraud, or violate the law. This includes enforcing contracts, ensuring compliance, and managing billing processes.
Your information helps us maintain platform safety by identifying threats like spam, abuse, or hacking attempts. It also enables us to verify identities and reinforce security measures.
To support personalization and enhanced features, we integrate cookies, third-party tools, and plugin options. Without your data, these tailored functionalities may be limited or unavailable.

If we plan to use your information in any manner not outlined in this policy, we will notify you in advance. You will have the opportunity to opt out of such uses, though doing so may restrict access to some or all our services.

Information Sharing Practices

We may share your personal data with certain third parties for operational and business-related purposes. These parties may include prospective employers, service providers, affiliates, legal authorities, and others with a legitimate need to access the information. Each third party is independently responsible for managing your data according to their own privacy policies and legal obligations. We may also release information when required by law, to protect user safety, defend our rights, or comply with legal investigations. Additionally, if our business undergoes a structural change, such as a merger or acquisition, your information may be transferred as part of that transaction.

Your Data Rights

Based on where you reside, you may have specific rights regarding how your personal data is handled. These rights could include the ability to view your personal information, request corrections to inaccuracies, ask for deletion of your data, or limit how your data is used. These rights are subject to applicable local laws and may come with certain conditions or exceptions. To exercise any of these rights, contact us at admin@pronursesnearby.com. We will respond in compliance with the relevant legal timelines and requirements.

Third-Party Site Caution

Our platform may feature links that direct you to websites or services operated by third parties. These external sites have independent privacy practices, and we do not oversee or control their content or operations. Although we aim to include reputable links, we are not liable for any risks, security issues, or policy violations that may occur on these sites. We advise you to read their privacy policies before sharing personal information.

Safeguarding Your Information

We take the protection of your personal information seriously and have implemented a structured security approach that includes technical measures, administrative policies, and physical controls. These are aimed at preventing unauthorized access, alteration, or destruction of your data. While we strive for robust protection, no digital system can be entirely secure, and we cannot guarantee complete safety. Your data is retained for as long as necessary to provide services, meet legal obligations, resolve disputes, and uphold contractual terms. Archived or cached versions may be preserved temporarily.

This Privacy Policy may be revised periodically to reflect changes in our operations, technologies, legal obligations, or privacy practices. Any updates will be posted directly on our website or service platform. We recommend reviewing it regularly to stay informed about how your data is handled.

Your Rights as a California Resident

Under the California Consumer Privacy Act (CCPA), residents of California can request access to, deletion of, or opt out of the sale of their personal data. To exercise these rights, please contact us at admin@pronursesnearby.com.